Help Center
Refund Policy
First 12 months one-time activation fee: Access Chroma's subscription plan instantly and enjoy its features for a full year with an initial payment. Please note that refunds are not available for this one-time activation fee.
**Following your initial 12 months, your subscription plan will automatically switch to a monthly or yearly plan, ensuring uninterrupted access to Chroma.
Subscription plans: You can cancel your subscription plan at any time after your initial 12-month payment. Refunds are not provided for monthly or yearly subscription plan payments.
Pause or Cancel Subscription: To pause or cancel your subscription plan, visit your account page and navigate to My Plans > Manage > Pause subscription plan.